Lead Harbour questions and answers

Clear answers about what Lead Harbour is, how it finds buyers, who it is for and what it costs.

What is Lead Harbour?

Lead Harbour is an AI-powered buyer-intent lead generation platform for ecommerce businesses. It helps Shopify and Etsy sellers discover people actively looking for products like theirs across online communities and social platforms. It identifies relevant buying-intent conversations and helps store owners respond to potential customers.

How does Lead Harbour work?

You paste your store link. Lead Harbour reads what you sell, searches recent public posts for people asking to buy products like yours, removes anything that is not a real buyer, and writes a suggested reply for each match. You open the post, edit the reply and send it from your own account.

Who is Lead Harbour for?

Small online stores that sell and ship physical products to English-speaking countries, including Shopify stores, Etsy sellers, WooCommerce stores and dropshipping stores. It is not for software, agencies, services, courses or coaching.

Does Lead Harbour work with Shopify?

Yes. There is no app to install. Paste your Shopify store link and Lead Harbour reads your public pages and public product list. It does not connect to your Shopify admin, orders or customer data. Lead Harbour is independent and not affiliated with Shopify.

Does Lead Harbour work with Etsy?

Yes. Paste your Etsy shop link, such as etsy.com/shop/YourShop. Etsy blocks automated visits, so Lead Harbour reads what Google shows about your shop and its listings. A very new shop that Google has not picked up yet may not work, so if you also have your own store site, paste that instead. Lead Harbour is independent and not affiliated with Etsy.

How does Lead Harbour find potential buyers?

It uses web search to find public posts on Reddit, Facebook groups, Quora, X, Threads and forums, looking at the last 24 hours first and widening to about 60 days. It only sees what a search engine can see, so it never logs in, joins groups or reads private content.

What is buyer-intent lead generation?

Buyer-intent lead generation means finding people who have already shown they want to buy, instead of contacting strangers from a list. For an online store, that usually means a public post such as "where can I buy a linen duvet cover?" or "any recommendations for a gift for a new mum?".

Does Lead Harbour use AI?

Yes. AI reads your store, judges whether each post is a real buyer that fits your products, and drafts the reply. Fixed rules also remove sellers, ads and old posts, and a second AI check reviews the finalists. AI can get a post wrong, so every lead links to the original post and explains why it was chosen.

How much does Lead Harbour cost?

Your first search is free and shows 1 buyer, opened in full, with no card needed. Pro is $29 for the first month, then $49 per month, or $349 per year, and sends 5 new buyers every morning. You can cancel any time.

Is Lead Harbour suitable for small businesses?

Yes. It is built for small stores, including one-person shops with no ad budget and no sales team. There is nothing to set up: no keywords, no subreddit lists and no integrations. Quiet niches get fewer posts, so a very specialised store may see fewer buyers.

How is Lead Harbour different from traditional lead-generation software?

Traditional lead generation software gives you contact lists for cold email or calls, and a CRM stores the contacts you already have. Lead Harbour is neither. It does not collect emails or phone numbers. It starts from a public post where a person asked for a product, and you reply in that same conversation.

Where does Lead Harbour operate?

Lead Harbour is a web app and the company is based in Bulgaria. Store owners can use it from anywhere, but it finds English-language posts, so the store needs to sell to buyers in places such as the US, UK, Canada, Australia, Ireland or New Zealand.

Does Lead Harbour post or send messages for me?

No. Lead Harbour never posts, comments or sends messages. You send every reply yourself from your own account, and you should follow the rules of each community.

Does Lead Harbour guarantee sales?

No. It finds people who are already asking. Whether they buy depends on your reply, your price and your product.